Complaints and Suggestions

At Industrial Gate, we are committed to our stakeholders and strive to address, evaluate, follow up, and/or resolve the complaints, suggestions, and/or reports from individuals or groups impacted by our operations in our assets and Industrial Parks, with the aim of enriching and strengthening the relationship between both parties.

Requests received through this channel have a response period of 20 business days. At the end of this period, you will receive a notification via the method you specify at the end of the questionnaire.